Third Party Reviews Reviews For Sport Clips Haircuts of Elk River

My husband and I brought our 2 year old in for his first haircut and the experience wasn't great or horrible, just okay. The woman who helped us kind of slacks in customer service if you know what I mean, and she really didn't try to make our son comfortable at all. We were the only ones in there and we could tell that she just wanted us to be a quick in and out. She didn't try talking to him or try to calm him down. She just told us to hold him down so she could do her job pretty much. I mean, we get it; but if she would have tried to interact with him at least a little bit I know he would have been fine. It wasn't a very good experience for our little boy. She even stated to our son "you're probably going to be traumatized after this" which I feel like was not an appropriate thing to say to a toddler and parents. Who would want to return after someone says something like that? Ages 5+ will most likely have a better experience, but we'll never know because we will not be returning to this location.

Store does not offer the veterans day free haircut. I would recommend stating that in the app instead of having customers that have been on the waiting list show up to see a sign on the door. And then to top it off... one of the questions asked at checkout is whether or not I want to donate to veterans. I wonder where that money is going, because it's not going to the free haircut fund. Great clips in Elk River however does offer free haircut cards or a free haircut for today. 18 stores in the state under same ownership do not offer veterans Day free haircut!

When will it be unacceptable to have a smoke break right before cutting someone's hair?